Gambling should be entertaining. However, some people may lose control over their gambling activities.
It is crucial to recognize that gambling should not be seen as a source of income or a way to recover debts.
Keep track of the time and money spent daily, and gamble responsibly.
If you find yourself spending more than you can afford or if gambling interferes with your daily routine, consider setting Personal Limits, opting for Self-Exclusion, and seeking help from independent bodies.
Personal Limits at Impressario
To help you gamble responsibly, we offer the Personal Limits feature. You can set limits on deposits, losses, wagers, single-game spending, or overall account activity. These limits can be adjusted anytime.
Decreases take effect immediately, while increases require email confirmation and take effect after the previous limit expires. For assistance, contact our support team at support@impressariocasino.casino.
- Deposit Limit: Limits daily, weekly, or monthly deposits.
- Loss Limit: Limits daily, weekly, or monthly losses based on the initial deposit.
- Wager Limit: Limits the amount wagered daily, weekly, or monthly.
- Cooling-Off Limit: Temporarily restricts deposits and promotional offers, while allowing withdrawals.
- Self-Exclusion Limit: Disables your account for a set period, restricting deposits and withdrawals.
- Session Limit: Limits the time spent gambling.
Self-Exclusion by Request
You can request self-exclusion for a definite or indefinite period by contacting our support team. We will block access to your account and stop sending promotional materials. During self-exclusion, you cannot log into your account or withdraw funds. Contact our support team to withdraw any remaining balance. Verification procedures may still apply.
Data Privacy and Security Measures
We protect your personal and financial information using advanced security technologies, including encryption and secure servers. Manage your data and privacy settings through your account. Refer to our Privacy Policy for more information.
Fair Play and Integrity
We ensure a fair and transparent gaming environment. Our games are regularly audited by independent third parties to ensure fairness and randomness. We have measures to prevent fraud and collusion and monitor for suspicious activities.
Contact Information and Impressario Support
Our customer support team is available 24/7 via email at support@impressariocasino.casino or live chat on our website. We strive to respond within 24 hours.
Updates and User Notifications
We will notify you of significant policy changes through email and website notifications. Continued use of our services after updates constitutes acceptance of the changes. Review this policy regularly for updates.
Responsible Gambling Tools and Resources at Impressario
We offer tools such as Reality Checks, Self-Assessment Tests, and links to external support groups to help you gamble responsibly. For more information, visit our dedicated responsible gambling page.
Dispute Resolution and Complaints
For complaints or disputes, contact our support team. We aim to resolve issues promptly. If unsatisfied, you may escalate the matter to the relevant regulatory authority or seek third-party mediation.
External Help
For consultation and support, contact Safer Gambling, Gambling Therapy, Gamblers Anonymous, or GamCare.
Protection of Minors Under Legal Age
The website only accepts users who are at least 18 years old. We use all available methods to prevent minors from registering and playing. Impressario Casino reserves the right to request proof of identity. If a player is underage, access will be denied, and any funds deposited will be refunded.
Gambling is a fun and exciting form of entertainment. Most visitors enjoy it without issues, but some may lose control. Play responsibly, and if you have any concerns, contact our support team at support@impressariocasino.com.