By using, visiting, or accessing any part of impressario casino and its related sites or apps, and by registering an account, you agree to be bound by these Terms and Conditions, the Privacy Policy, the Cookies Policy, and other applicable rules. Read these Terms carefully.
If you disagree or cannot accept them, do not use the Website.
These Terms may change over time, and by continuing to use the Website after changes, you accept the new Terms. Impressario is operated by Starscream Limited.
“You,” “your,” “customer,” “user,” or “player” refers to anyone using the Website or its services, including registered customers. “Games” include Casino, Live Casino, Cards, and other available games. Impressario can add or remove Games at its discretion.
Your Impressario Account
Legal Requirements: By registering an Account, you confirm you are over 18 or the legal age in your jurisdiction and responsible for ensuring the Website’s services are legal where you live. Users under 18 are not allowed. Residents of specific countries, including Aruba, Australia, and the USA, are prohibited from registering.
Registration: To play games, and deposit money, you must register an Account, providing complete, accurate information. Your login details must be kept confidential. Employees and their families cannot register or use the Website’s services. Accounts cannot be transferred, sold, or pledged.
Account Issues: Report any password issues or suspicious activity immediately. We can void bets or transactions if rules are broken, outcomes are influenced, or due to errors. Suspicious accounts may be closed, and future accounts by the same person, device, or address will be blocked. Two-factor authentication (2FA) is recommended for additional security.
By registering, you confirm that you are legally allowed to participate, will use the Website for personal, recreational purposes, and provide true and correct information. You must report any applicable taxes on winnings and ensure deposited money is not from illegal sources. You accept the risk of losing deposited money and agree not to engage in fraudulent or collusive behavior. Deposits and withdrawals must be made with valid financial instruments in your name.
Multi Accounts
You can register and use only one Account per household, IP address, and device. Inform us if multiple users share the same household, IP address, or device. Duplicate accounts may be blocked, and bets voided.
Impressario Payouts
Winnings will be credited to your Account once the outcome is determined. Mistaken credits must be reported and will be deducted. Withdrawals require verification to prevent money laundering.
Impressario Deposits
To place bets and play for real money, deposit funds via debit/credit card, e-wallet, or bank transfer. Some methods may not be available in certain countries. Payments in different currencies will be converted, and any exchange fees apply. We may verify your identity for deposits and will not provide credit. Third-party deposits are prohibited.
Impressario Withdrawals
Provide KYC documents for withdrawals. Withdrawals will only be processed once all wagering requirements are met and may be limited per transaction. Withdrawals will be made using the same method as deposits. Withdrawal requests are typically processed within two banking days, but may take longer. Only one pending withdrawal per payment method is allowed at a time. Winnings over a certain amount may be paid in installments.
Account Closure
You can close your Account at any time and withdraw the remaining balance, subject to charges. Notify us if closing due to gambling concerns. We reserve the right to close accounts and refund balances at our discretion.
Personal Information
We comply with data protection laws. Your personal information is processed according to our Privacy Policy.
Criminal Activity
Suspected criminal activity, such as money laundering or fraud, may result in account closure and reporting to authorities. Collusion and cheating will also lead to account suspension and forfeiture of balances. Fraudulent activity includes using VPNs or proxies to disguise your location.
Impressario Live Chat
Our chat facility is for social and recreational use and is monitored. Abusive, offensive, or defamatory statements are prohibited. Advertising other online entities is not allowed. Violations can result in chat removal or account termination.
Crashed & Aborted Games
We are not liable for downtime or technical issues. Refunds are discretionary. In the event of system malfunction, wagers are void. If a game fails, we will refund the wager or credit your Account.
Duties
We reserve the right to transfer our rights and obligations under these Terms. You cannot transfer your rights and obligations.
Complaints
If you have a complaint, email us at support@impressariocasino.com. We strive to resolve issues promptly. For transaction queries, contact us with details. Our decision is final.
Agreement & Admissibility
These Terms, along with our Privacy and Cookies Policies and any other rules on the Website, form the entire agreement between you and us. A printed version of these Terms is admissible in legal proceedings. If any part of these Terms is found illegal or unenforceable, the remaining provisions will stay in effect. In case of inconsistency between language versions, the English version prevails. These Terms are governed by the laws of Curacao.
Copyright
We own the Impressario Casino trademark and logo. Unauthorized use may result in prosecution. The Impressario Casino website URL is owned by Starscream Limited and cannot be used without permission. We own the technology, software, and business systems used on the Website. All rights reserved. Unauthorized reproduction or monitoring of Website content is prohibited.
Promotions: Terms & Conditions
Each promotion has specific terms and conditions in addition to these Terms. By participating, you agree to these Terms and any Promotional Terms. Promotions can be terminated or canceled without notice. Any misuse of promotions will result in disqualification and possible account penalties. Promotions information can be communicated via email, SMS, chat, or other channels.
Impressario Bonuses and Bonus Money
Bonuses, such as free spins or extra money, have wagering requirements that must be met before withdrawal. Bonuses are added to the bonus balance and transferred to the main balance upon meeting wagering requirements. Abuse of bonuses can result in account penalties. Certain betting strategies may void winnings and bonuses. Bonus funds cannot be withdrawn until fully wagered. Malfunctions void all plays and pays. Bonus policies and expiry dates must be adhered to. Standard wagering requirements are 30 times for casino bonuses and 15 times for sportsbooks.
Wagering Requirements
Bonuses are held in the bonus balance until wagering requirements are met. These requirements are multipliers of the bonus amount. Bonuses are nullified if the balance is below €0.10. Withdrawals can be made before meeting requirements, but the bonus will be forfeited. Users can request to abandon bonuses.
Impressario Free Spins
Free spins allow free gameplay with winnings converted to bonus money, usually requiring wagering.